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Corona Update: Our stores are temporarily closed from January 18th. But we're still here for you!

Due to the tightened Corona measures, we are temporarily closing our stores from Monday, January 18. We are still available for you and our online orders will be shipped as usual.

From January 18, we will be there for you as follows:

  • Online Orders
    Our online orders will be processed as usual during this time, but due to the extraordinary situation, there may be delays. Thank you for your understanding!

  • Click & Collect Orders
    Order online and pick up your favorite items in our stores or in our warehouse in Zurich. To do this, simply select "Self-pickup" as the shipping method in the checkout of your online order.

    Time window for collecting Click & Collect orders:
    Monday closed
    Tuesday - Friday: 10 a.m. - 12 p.m., 2 p.m. - 4 p.m.
    Saturday: 10 a.m. - 2 p.m.
  • Our furniture delivery and assembly service are still available. You can conveniently book our services online.
  • Video consultation
    Upon request, we are also happy to advise you via FaceTime / Whatsapp.
    Contact: info@mysnowflake.ch or 
    044 342 11 44
  • Our customer service can be reached by phone or email as follows:

    Monday closed
    Tuesday - Friday: 10 a.m. - 12 p.m. and 2 p.m. - 4 p.m.
    Saturday 10 a.m. - 2 p.m. 
    Contact: info@mysnowflake.ch or 044 342 11 44


Thank you for your understanding and stay healthy!

Best regards
Your MY SNOWFLAKE Team