Privacy Policy

Privacy Policy and Consent Declaration

This privacy policy provides an overview of what personal information Snowflake Lifestyle AG (Company No. CHE-434.221.630), Hangenmoosstrasse 8, 8820 Wädenswil, (hereinafter either "Snowflake" or "we") collects about you, how this personal data is processed, and to whom it may be disclosed. You will also learn what rights you have under data protection law and how you can exercise them.
By using a website or a mobile application of snowflake-kindermoebel, you agree to the processing of your personal data and non-personal data in accordance with these data protection provisions and accept the present data protection provisions.
Please re-read these provisions at regular intervals so that you are always up to date on what is happening with your personal data and can exercise your rights.
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1.      Privacy Policy and Consent to Data Use

• Data protection is a matter of trust, and your trust is important to us. We respect your private and personal sphere. The protection and the lawful collection, processing, and use of your personal data is therefore an important concern for us.
• By agreeing to the following privacy policy, you consent to Snowflake Lifestyle AG collecting, processing, and using your personal data in compliance with applicable data protection laws and the following provisions.

2.      Website Operator and Owner of the Data Collection, Data Protection Officer

• The responsible entity for the operation of the websites of MYSNOWFLAKE kinder concept store as well as the collection, processing, and use of your personal data within the meaning of data protection law is

Snowflake Lifestyle AG Hangenmoosstrasse 8 8820 Wädenswil Email: info@mysnowflake.ch

• If you wish to object to the collection, processing or use of your data by MYSNOWFLAKE kinder concept store  in accordance with these data protection provisions in whole or for individual measures, you can communicate your objection to the aforementioned address.

3.      Collection, Processing and Use of Personal Data

• We only store and process personal data if you provide us with this information voluntarily; e.g. when filling out a contact form. If we collect personal data elsewhere, the respective websites will inform you about the intended purpose of use and, if necessary, ask for your consent to the storage and processing. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or if you have given your prior consent.
• This is particularly the case if you:
• visit our websites;
• wish to establish or maintain a contractual relationship with MYSNOWFLAKE kinder concept store ;
• purchase a MYSNOWFLAKE product or use a MYSNOWFLAKE service;
• participate in a competition etc.;
• have subscribed to an email newsletter; or
• receive advertising about our products and services (direct marketing).
• Content that you entrust to us as part of your use of our products and services is not read or evaluated, but is protected by technical and organizational security measures against unlawful access by third parties. However, we have no influence on the security of your content data when it is transmitted via public networks.

Customers for a MYSNOWFLAKE Product or MYSNOWFLAKE Service

• If you wish to become a MYSNOWFLAKE customer and therefore conclude a contract with us, we collect the following personal data from you when you place an order:
• Salutation (gender)
• First name, last name
• Date of birth
• Address including house number, postcode and place of residence
• Telephone number (landline and mobile number)
• Email address
• User account and your encrypted password for the customer account
• Information and data about the customer in connection with the conclusion of the contract
• We process this personal data during the contract term for the following purposes:
• for the conclusion of a (potential) contract
• for the fulfillment and processing of contractual and legal obligations;
• to ensure the services and their quality, including the optimization and personalization of services;
• for the administration and maintenance of the customer relationship (e.g. change of address);
• for the security of operations or infrastructure (e.g. prevention of fraud)
• to verify access authorizations and manage the user account;
• for invoicing.
• If you choose an online payment option, such as credit card purchase, when purchasing a product or service, payment will be made via the online payment system of the respective provider. In this case, the processing of personal and payment data takes place directly via the provider of the respective system. We do not know and do not store your payment data. Please note this if you refer to the privacy policy of the respective provider of the online payment system.
• In order to be able to offer you further offers for MYSNOWFLAKE products and services and corresponding optimizations, we also process the following personal data:
• for market research purposes, in particular for the needs-based and customer-oriented design and development of MYSNOWFLAKE products and services, and for the development of customized offers;
• for marketing purposes, meaning we send you advertising by post, phone, email or SMS for other similar products and services from MYSNOWFLAKE. You have the option to object to this processing at any time.

Visitors to a MYSNOWFLAKE Website

-products or services

• When visiting the MYSNOWFLAKE website, the following data is stored for each visitor, but is only used for statistical purposes and does not allow any conclusions to be drawn about the user: Used IP address, browser including version, operating system including version and (if available) the domain that led to mysnowflake.ch (search engine, banner etc.). MYSNOWFLAKE may use the visitor's IP address to ensure compliance with this privacy policy or the security of MYSNOWFLAKE services and homepage or other users.

          Newsletter and promotional email

• If you have consented to us using your email address for advertising purposes, we will regularly send you newsletters to draw your attention to other similar offers and services or to news from MYSNOWFLAKE.
• You can object to this processing of your email address at any time in the respective newsletter itself by clicking on the link at the end of the newsletter and unsubscribing from the newsletter.

          Transfer to third parties

• Personal data will only be disclosed to third parties in the following selected cases:
• If the disclosure is necessary for the fulfillment of the contract concluded with you.
• If you have given your consent.
• If we are legally obliged to disclose the data.
• We may pass on (personal) data to third parties for the purpose of a credit check, collection, factoring, securing financing or assigning claims from customer contracts in the interest of MYSNOWFLAKE.

             In such a constellation, only the personal data necessary for identification will be passed on. The data recipient processes the transmitted data on its own responsibility under the applicable data protection regulations. This does not change anything for you as a customer in the execution of your contract with us. MYSNOWFLAKE remains your direct contact person and is authorized to receive your payments. 

• Disclosure of personal data based on an official decision or by law, e.g. to a law enforcement agency, for the prosecution and detection of illegal activities or to the ÜPF service, remains reserved.

4. Technologies used

Cookies

We only use cookies to facilitate your use of our pages. On individual pages, personal data can be stored in cookies if you have expressly agreed to this beforehand. In principle, you can also access all information on our websites if you have deactivated cookies in your Internet browser. However, if you do not accept cookies, this may lead to functional restrictions.

 

Log files

Each time our site is accessed, usage data is transmitted by the respective internet browser and stored in log files, known as server log files. The data records stored contain the following data: date and time of access, name of the page accessed, IP address, referrer URL (origin URL from which you came to the website), the amount of data transferred, product and version information of the browser used.

Subject to any statutory retention obligations, users' IP addresses will be deleted or anonymized after use. In the case of anonymization, the IP addresses are changed in such a way that individual details about personal or factual circumstances can no longer be assigned to a specific or identifiable natural person, or only with a disproportionately large amount of time, cost and effort.

 

Tracking

In order to continuously improve and optimize our offering, we use so-called tracking technologies. For this purpose, we use the services of Google Analytics. Google Analytics is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help Google analyze how users use our offering. The information collected by the cookie about your use of our websites (including your IP address) is usually transmitted to a Google server in the USA and stored there.

We would like to point out that on our websites Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking). Your IP address will therefore only be recorded by Google in truncated form at our instigation, which ensures anonymization and does not allow any conclusions about your identity. If IP anonymization is activated on our websites, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google will use the information mentioned to evaluate your use of our websites, to compile reports on website activities for us and to provide further services related to the use of websites and the internet. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or within the framework of order data processing. Under no circumstances will Google merge your data with other data collected by Google. By using these websites, you agree to the processing of the data collected about you by Google and the manner of data processing described above as well as the named purpose. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our websites to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of these websites (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

Use of Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags through an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool ensures that other tags are triggered, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html

 

Secure data transmission

Your personal data is securely transmitted by us through encryption. While no one can guarantee absolute protection, we secure our website and other systems through technical and organizational measures against loss, destruction, access, alteration or dissemination of your data by unauthorized persons.

5. Rights of the data subject

• Within the framework of data protection regulations, you have a right to free information about your stored data, as well as, if applicable, a right to rectification, blocking or deletion of data.
• You must send your requests to us in writing, together with a copy of an identification document.

6. Legal basis

When processing your personal data, we take into account not only the Swiss Data Protection Act (Federal Act on Data Protection (FADP); SR 235.1) and its ordinance (Ordinance to the Federal Act on Data Protection (DPO); SR 235.11), but also – if and to the extent applicable – the European Union's General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)).

7. Amendments and Consent to these Privacy Policy Provisions

• We adapt these privacy policy provisions to new or changing regulatory or technical requirements. The currently valid version will be made accessible to you at an appropriate place.
• The current privacy policy provisions published by us always apply. By continuing to use our websites or mobile applications or services of MYSNOWFLAKE, users agree to the respective applicable privacy policy provisions.

 

July 2018